On seeing human: A three-factor theory of anthropomorphism
A framework for asking when and why people attribute human characteristics, intentions or emotions to nonhuman agents.
What it contributes
Proposes three influences: accessible knowledge about humans, motivation to understand and control an agent, and motivation for social connection.
Read with care
This is a broad psychological theory, not a chatbot-specific trial. It does not make every social response to technology equivalent, or establish that attachment is necessarily harmful.
Why it belongs here
Helps connect interface choices with the needs and expectations a person brings to an interaction.
Published in Psychological Review, 114(4), pages 864–886.
Source reading depthAuthors' abstract and journal metadata checked via PubMed. This is a source note, not a full critical review.
4,021 citations · OpenAlex ↗
Snapshot: 1 October 2026. Citation counts indicate attention, not reliability; counts differ across databases.