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Conversational AISociety

Technology. Human experience.
The conversations in between.

Learning / Courses & resources

Find your next direction.

Understand the people. Build better systems. Ask better governance questions. Learning across the disciplines that shape conversational AI.

A shortlist, with experience in view.

Course summaries come from provider information; the relevance notes are our editorial perspective. Student comments reflect personal experience. The current reviews are by Anna.

01

How language models work

Three free resources from Andrej Karpathy. Start with the one-hour introduction, then choose a deeper explanation or a route into building models in code.

Start here · LLM foundations

Intro to Large Language Models

Andrej Karpathy · YouTube

Format
Recorded talk · conceptual introduction
Time
About 1 hour
Access
Free

An introductory overview of large language models: what they are, how they are trained and how they become useful conversational tools.

Who it may suit Anyone seeking a first understanding of the models behind conversational AI, including designers, researchers and governance professionals.

Why it’s here Start here for a shared technical foundation before exploring more specialised questions about design, governance or evaluation.

Watch the introduction
Go deeper · Understanding the model

Deep Dive into LLMs like ChatGPT

Andrej Karpathy · YouTube

Format
Recorded video · general-audience explanation
Time
Extended viewing · work through at your own pace
Access
Free

A general-audience exploration of the large language model technology behind ChatGPT and related products.

Who it may suit People who want a fuller conceptual explanation before deciding whether to pursue the coding route.

Why it’s here A next step after the introductory talk for those who want to spend more time understanding the underlying technology.

Watch the deep dive
Build it · Python & neural networks

Neural Networks: Zero to Hero

Andrej Karpathy

Format
Video course · code along from scratch
Time
Multiple lessons · allow time for coding practice
Access
Free

A course that builds neural networks from scratch, progressing from how networks learn to language modelling and GPT. Lessons include building a small GPT model and a tokenizer, which converts text into the chunks a language model processes.

Who it may suit Learners with solid Python programming skills and introductory maths, including a basic understanding of derivatives.

Why it’s here The practical engineering route for readers who want to understand the mechanisms by implementing them. It assumes more preparation than the two conceptual videos.

Explore the course and syllabus
02

Structured courses & qualifications

University study, professional certification and learning with a cohort. Some are paid; BlueDot is free.

Design · Human factors

Designing Human–AI Systems

University of Cambridge · Cambridge Advance Online

Format
Online · weekly modules
Time
8 weeks
Access
Paid

The provider’s curriculum connects human–computer interaction with automation, human agency, risk and governance. Participants develop a design report around their own context.

Who it may suit Designers, product teams and people responsible for human–AI systems.

Why it’s here A route into thinking about the whole chatbot experience: the person, the task, the system and who stays in control.

What the students say:

A useful introduction to designing AI systems covering subjects like system autonomy, mixed initiative systems, basics of system evaluation, risk alignment and data modelling. Live lectures are a highlight. Be warned - if you want to understand each area in depth, 6-8 hours of study a week will not suffice.

Visit provider & course details
Governance · Risk · Accountability

Artificial Intelligence Governance Professional (AIGP)

IAPP

Format
Professional certification · training and exam
Time
Preparation time varies
Access
Paid exam and training; free study resources

A certification pathway covering responsible AI, governance frameworks and risks across the AI lifecycle. Training and the certification exam are distinct steps; the provider also offers a free body of knowledge and study guide.

Who it may suit Privacy, governance, compliance and responsible AI professionals.

Why it’s here Useful context for people brought into an organisation’s chatbot programme to ask questions about oversight, responsibility and risk.

What the students say:

A must-do course for those interested in how AI is governed and what legislation applies per territory. Those with a technical understanding of how AI work will find the first half of the course easy. Those without prior privacy or governance training or experience may find the legislation part complex. Reach out to IAPP if you are self-funding this training - they may be able to offer an attractive package.

Visit provider & course details
Engineering · Evaluation

AI Evals for Engineers & PMs

Hamel Husain & Shreya Shankar · Maven / Parlance Labs

Format
Online cohort · practical exercises
Time
Check the current cohort schedule
Access
Paid

A practical course on identifying failure modes, analysing outputs and building evaluations that inform product decisions. The provider describes it as a deep dive rather than an introduction to LLMs.

Who it may suit Engineers and product managers already working with AI applications.

Why it’s here Relevant when a conversational product needs a repeatable way to assess changes and understand where it fails.

Visit provider & course details
AI safety · Strategy · Governance

AGI Strategy

BlueDot Impact

Format
Facilitated online cohort · application required
Time
About 25 hours · intensive or part-time
Access
Free

A discussion-based introduction to advanced AI development, possible outcomes and strategies for influencing them. The course combines readings, written work and small-group discussions.

Who it may suit People exploring how their skills could contribute to AI safety or governance.

Why it’s here Offers a broader strategic perspective alongside the immediate design and safety questions raised by companions and chatbots.

Visit provider & course details
Psychology · Trust · Persuasion

The Psychology of Human-AI Interaction

University of Aberdeen

Format
Online · postgraduate level · 15 credits
Time
10–13 weeks · around 10–15 hours/week
Access
Paid

The published syllabus covers psychological theories of trust and persuasion, bias, and methods for investigating AI’s influence on people.

Who it may suit People interested in how AI influences human beliefs, decisions and behaviour.

Why it’s here Directly relevant to understanding relationships with conversational systems and evaluating their effects on users.

Visit provider & course details
03

Self-paced & open learning

Free training, flexible courses and a university reading route. Access conditions are listed for each resource.

AI fluency · Practical skills

Claude Academy

Anthropic

Format
Self-paced courses and tutorials
Time
Varies by course
Access
Free learning resources

Anthropic’s learning catalogue includes AI Fluency: Framework and Foundations, covering delegation, description, discernment and diligence, alongside product and developer training.

Who it may suit Learners seeking practical AI fluency, with further material for builders.

Why it’s here A way to practise working with conversational AI and critically assessing its outputs. Material is produced by an AI vendor.

Visit provider & course details
AI literacy · Everyday practice

OpenAI Academy

OpenAI

Format
Online learning hub · courses and recorded sessions
Time
Varies by resource
Access
Free learning resources

An AI literacy resource hub with practical learning materials and sessions for different audiences.

Who it may suit People building practical familiarity with AI in everyday and professional settings.

Why it’s here An accessible starting point for working with conversational tools. Pair this vendor perspective with independent research and critical reading.

Visit provider & course details
Foundations · Organisational context

AI For Everyone

Andrew Ng · DeepLearning.AI / Coursera

Format
Self-paced · nontechnical introduction
Time
Study at your own pace
Access
Access and certificate options vary; check enrolment

An introduction to AI terminology, projects, organisational strategy and societal questions. This is a specific starting point within Coursera’s much larger catalogue.

Who it may suit Nontechnical colleagues who need a shared understanding of AI and its use in organisations.

Why it’s here Useful background before joining a chatbot programme, though it is not a specialist course on companions or conversational design.

Visit provider & course details
Research · HCI · Human agency

Human-AI Interaction Research

University of Washington · Jeffrey Heer

Format
Open syllabus and reading links · Spring 2026
Time
Choose readings at your own pace
Access
Syllabus freely accessible; reading access may vary

A graduate course syllabus linking research on human–AI interaction, from agency and automation to contemporary tools and their effects on work and life.

Who it may suit Readers comfortable engaging with research papers who want a deeper academic route.

Why it’s here An independent academic complement to vendor training and a bridge into the Society’s research shelf. This link provides a reading route, not open enrolment or a qualification.

Visit provider & course details

Course provider pages checked 2 October 2026; Karpathy resources checked 4 October 2026. Check the linked provider for current fees, dates, entry requirements and accessibility information before enrolling.