Knowledge you can put to work.
Practical papers, how-tos, observations and research notes for people building, designing, evaluating and governing conversational AI.
Work through a problem.
Applied approaches with enough context to understand the problem, the decisions made and where the approach may be useful.
Try it in practice.
Step-by-step guidance, with prerequisites, examples and checks to help you adapt the work to your own setting.
Learn from what happens.
Accounts from building and using conversational systems, with a clear distinction between an observation, an interpretation and a tested finding.
Connect evidence to decisions.
Notes on methods, findings and open questions, explaining what research might mean for practice and where its limits lie.
Practical papers, how-tos, observations and research notes are on their way. In the meantime, explore the questions in Building systems.
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